We collect information you provide directly to us, such as when you register for a course, contact us, or subscribe to our newsletter.

• Identification data: name, surname, email address, phone number.
• Billing data: full postal address, if necessary for invoice issuance.
• Contact information: what you provide us via web forms, email, or phone.
• Browsing data: IP address, browser type, pages visited and time spent, through cookies and similar technologies.

We use your personal information for the following legitimate purposes:

• Manage your registration and participation in our first aid training courses.
• Process payments and issue invoices or certificates.
• Respond to your inquiries and provide you with support.
• Send you relevant information about our services, updates, or educational content, always with your consent.
• Improve our website and services by analyzing aggregated and anonymous usage.
• Comply with legal and regulatory obligations.

Our website uses cookies to facilitate navigation and analyze traffic anonymously.

Types of Cookies Used

• Essential: Necessary for the basic functioning of the site (e.g., session management).
• Analytical: Help us understand how visitors interact with the website. We use Google Analytics, which may transfer data to servers in the USA.
• Preferences: Remember your settings (e.g., language).

You can manage your cookie preferences through your browser settings. Disabling essential cookies may affect the site's functionality.

We process your data based on:

• The performance of a contract (when you register for a course).
• Your explicit consent (for sending commercial communications).
• Our legitimate interest (to improve the security and quality of our services).
• Compliance with legal obligations (retention of tax data).

We will retain your personal data for as long as necessary to fulfill the purposes described and to comply with legal retention obligations (for example, 6 years for tax data under Spanish legislation).

We do not sell or rent your personal information. We may share your data with:

• Service providers: who help us in business operations (payment platform, email marketing service, web hosting), who act as data processors under contract.
• Public authorities: when required by law, regulation, or legal process.

Some of these providers may operate outside the European Economic Area (EEA). In such cases, we guarantee that appropriate safeguards are applied, such as EU Standard Contractual Clauses.

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Access: To know what data we have about you.
• Rectification: To correct inaccurate data.
• Erasure ("Right to be Forgotten"): To request the deletion of your data.
• Restriction of processing: To restrict the use of your data under certain circumstances.
• Portability: To receive your data in a structured format.
• Objection: To object to processing based on legitimate interest.
• Withdraw consent: At any time, without affecting the lawfulness of previous processing.

To exercise these rights, contact us at info@firstaidforsia.com. You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD).

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. These include encryption, access controls, and periodic security reviews.

The data controller for your data is First Aid for SIA, with address at Travessera Páez, 8, Bajo 2º.

For any questions related to this policy or your personal data, contact us at:

• Email: info@firstaidforsia.com
• Phone: 991 54 7720
• Postal address: Travessera Páez, 8, Bajo 2º

This policy may be updated occasionally. The most recent version will always be published on this page, indicating the date of the last review.

Last updated: October 15, 2023